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And while we wish you all the best in the future, and can thank for constructive criticism we can grow from, but we will never stand with corporate bullying. Our wedding was at the Belle Voir and it couldn't have been more perfect. Thank you again and keep us posted in the years to come. Since we got married mid-September, we were unsure how the weather would be. It was frustrating because apparently the room where the boys were was very cool. Everyone was attentive, friendly, professional, and so organized! Also the bridal packet and planning timeline is very thorough, I immediately knew our wedding day was in good hands. We have every right to keep our personal lives and whereabouts private. a hitch. Unfortunately she left and Jenna took over. The guests raved and raved about how elegant of a venue it is and how delicious the food was. He was right by our side, and our bridal party's side, the entire day, and was there to answer any questions and was so thoughtful in getting us drinks, finding people for pictures, and anything else we could have needed or wanted. We also had not heard from Pen Ryn regarding the seating chart, event timeline, or final payment until the day before our wedding; even though we had reached out several weeks prior with this information. They never called you. I cannot say enough good things about Pen Ryn and the people who worked there to help make my wedding day so beautiful and special! I made a few adjustments to the package we picked (probably more than a few by the end lol) and they handled everything professionally throughout the whole process and I was never told "we can't do that"! Despite being overwhelmingly busy with all the rescheduled COVID weddings, Colin, Debbie, Alec and Denyse made time for us and were responsive and highly professional. I loved every minute! They were so accommodating to our needs and were able to adjust to inclement weather quickly to still give us the wedding of our dreams! They were so helpful and responded to my emails (and there were A LOT of emails) in a timely manner. Thank you so much for the kind words!! Despicable human beings and not worth your stress trust me! The staff was professional and very organized when it came to the day of the event. If you're thinking of getting married here. DONT! This review did not alter what we feel is, currently, an efficient professional system to ensure great events. Most is missing context or untruthful. They made sure everything went smoothly and how we planned it. He is the best! I wouldnt recommend this venue to anyone! We strive for excellence and value all that we do. The mansion was beautiful when we were married there. n Ryn was very supportive. As the wedding date approached, we began working with Bridget and Jenna, who were also very helpful and knowledgeable. The rivers edge venue was everything I wanted, I booked this venue about 2 years ago during covid. Our original guest list had 300+ people on it, so we had to adjust our new guest list since only 150 persons were allowed inside in May 2021. They'll tell you that they had to reschedule 300+ weddings & their team did a great job, etc. Has anyone had their wedding or been to one at Pen Ryn recently? -Lindsay and Eric. Brittany in particular was beyond outstanding in taking care of our needs! The tent was an additional $4400 according to Pen Ryn, however, last week they were requesting an additional $1000 and appeared to have no idea how much the tent actually cost. When the pandemic hit, our staff We could not have been more impressed with Katie, our wedding sales manager. They were so attentive to our set-up requests, the reception timeline was so organized, and our servers could find us no matter where we were to make sure we were happy and had all of the food or drinks we could possibly need. We didn't receive our final contract, after begging for over a week, until 2 days before the wedding and had to scramble to get a certified check in time. It all went downhill from there. And no one was directing them to another area or closing the curtains so they did not see me. our guests. We opted for buffet to give guests more of a choice in food and it worked out well! The desserts were so delicious we had many leftovers, & those were the best cannolis Ive ever had! After 25 years in this industry, we never take the BIG day lightly as we know how much every detail matters. We got married 12/3/22 and it was perfect in every way. Pen Ryn Estate Reviews - Bensalem, PA - 267 Reviews When we pressed for any safety plans they were personally working on, they said Unfortunately, our response cannot/will not change at this time. The day of the event could not have gone any better. e venue is from the town. s and everyone ate the cheesesteaks on the ride home. safely reopening. By clicking 'Request Quote', you agree that your information will be shared with the vendor and used to create an account on TheKnot.com. All of our guests were raving about how beautiful the venue was. Rustic was out for Christina and Darnel, as was any venue that hosted more than one wedding at a time. They charged the same price for less amenities! Located in Bensalem, PA, The Belle Voir Manor is one of the two event venues at the Pen Ryn Estate. We are never rude but are aware that if we can not provide the answer someone wants to hear, it puts us in a difficult position no matter how much we try to diplomatically explain. The staff were helpful and extremely quick to respond to any questions/concerns during planning. nd had to switch to Rivers Edge 6 weeks prior to our date. We are doing amazing things for our hosts but can no longer permit Lies, Slander, Defamation and Corporate Bullying to go unchecked and unanswered with the truth. My husband and I got married in October at the Mansion, and we could not have asked for a better place to have our reception! In the end we paid the increase but we knew it wasnt right we just didnt want to fight. By moving to July 21 (not even a year past our original date) they charged an additional $2500 PLUS 10% added to each entre. We asked to speak with the management, who is Shawna Cooper needless to say ~ she is the most unprofessional 'manager' we have EVER dealt with. We will cherish that day forever. We build a team so that if something is planned or unknown occurs, the customer is not impacted. The food was delicious and our day-of attendant gave us everything we asked for and made sure we got a sampling of all the cocktail hour food! These reviews, as said before, are only for the benefit of trashing and masking our hard work for the satisfaction of what we don't know. The ceremony layout outside is so pretty! We receive glowing reviews during and after the events from brides, grooms, parents and guests as our team executes with precision. and it would cost at least $25K - it cost us $3,500. They will make your DJ or band use their sound system - it sucks and didnt work so only half the guests could hear the speeches. We have zero complaints about our day. ony to indoors as unexpected rain poured down on us. We had ours at the mansion and it was so beautiful! When our wedding day finally arrived, we were treated like royalty. We had Bridget who I cannot say enough about, she was the greatest. Very attentive, and we were not in want of anything. The sales team was awesome and really took their time showing us around the venues and explaining the history of the mansion and the manor next door. We were worried that extra charges were subtly being added after we had signed. We will never forget how amazing our wedding night was thanks to Pen Ryn's amazing team. The Knot offers All-In-One wedding planning with easy to use tools, guides, & inspo to make your wedding journey effortless. Just as many of the reviews state, they are greedy, scum bag folks It is our opinion they are just horrible people and maybe that is why they took down their own Facebook page last spring after so many negative comments. This was one of the many examples of their poor communication and lack of professionalism. It was weird. The wait staff was efficient and yet barely noticeable. Pen Ryn reviews czyz04 member August 2013 Just got back from seeing Pen Ryn and everything seemed too good to be true. Learn from us, this isn't a headache you want to be putting up with for your wedding! No one would intentionally harm a drop off item and we work to fix any sudden changes as best we can. Our wedding coordinator, Ashley, was so helpful and kind and she made us feel so special. They would take days to respond to emails (this continued up to and including the week of the wedding) and would not take any phone calls or let us stop by the venue to see the new tent venue they built during COVID. I do have to say that Pen Ryn Estate keeps their wedding couples very organized, from the seating chart to dropping off all the materials before the wedding to walking out the door with packed up boxes of desserts. Payment: there was no issue except the 5% increase on 2022 weddings. This is a huge rip-off as they only provided us with approximately 36 Tastykakes, 10 bottles of Hanks Rootbeer, 24 packs of Peanut Chews and a basket of about 50 pretzels ~ this was for 171 guests!!! The architectural details and scale of the Mansion are such that you don't need to spend a lot on floral decorations. Regarding arrival the day of, we always provide options for securing early arrival. We can't say enough about the staff - specifically Jenna. This information is then shared with each host so that both the host and our Event Team are on the same page with the exact same details. O my goodness! It made the whole thing feel so separate and the curtains are that pretty. Debbie was our event manager and she was so great to work with! We yielded & yielded. If it was still hot, theyd provide us with a complimentary water station for the outside ceremony. Thank you so much for taking the time to review us! The favors were created to be part of the table setting so not having them on the table when guests walked in really messed with the vision. lly knows how to plan an flawless wedding day, look no further than Pen Ryn Estate. The Delaware river in the background makes for beautiful pictures! The staff were extremely attentive and made sure we had everything we needed, before we could even think to ask. I hope for their sake that they replace their Event Staff soon with people who are actually interested in doing that job. hout the planning process and really went above and beyond to make it a special day for us. We were blown away with how incredible the entire staff was. When WE reached out to THEM, not the other way around, they really didnt have many suggestions on what to do. We loved the library and cocktail hour spac Amazing service, was there for anything we needed. He kept us calm and helped reassure me on our drop off day that the decor would be properly taken care of (which it really was!) Sign up on The Knot to reach more couples and book more weddings! The cocktail hour room is so spacious! And their reviews tell the same story. Per their contract, we were not refunded any of our $16,000 in deposits. s, with the planning leading up to the wedding and on the actual day itself. He was so frustrated with how many things he had to direct, like how the guest were walking into the venue with me standing there taking pics Before the ceremony. While the Pen Ryn Estate and its team thoroughly appreciates all feedback, both pro and con, we wholeheartedly disagree with this review. They wouldnt work with us on the contract at all, the only thing they cared about was getting their money. Drop off items are kept in a secure space and monitored. Leading up to the wedding day the events team was difficult to get in contact with as they have a general "events" email that the entire team answers so you do not have one point of contact. I was immediately sold with the beautiful grounds, two lovely venues to choose from and extremely friendly and helpful staff! The valet which we paid an additional sum of money for was not dressed appropriately and was VERY understaffed for the number of guests in attendance. Perry & I give Pen Ryns staff, food, venue, drinks, overall experience 5 stars! The food was outstanding, we upgraded a few of the items at cocktail hour which I highly recommend. The mansion faces the Delaware River, making Pen Ryn Estate wedding photos absolutely gorgeous. Wish the night never ended. She was our bridal attendant and we could not believe how quickly and smoothly she would be at our side if we needed anything! It was exactly what I was looking for, a venue that was not a typical ballroom. iny, spotless! Saying no to an option = a rejection. Our menu package and general information page are very clear what is include at the beautiful Pen Ryn Estate.