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Using Huntingtons theory of clash of civilizations, the article argued that the rise of Boko Haram with its violent disposition against Western values is a counter response to Western civilization that is fast eclipsing other civilizations. Competition of this nature often creates conflict. If there arent enough material and supplies for every worker, then those who do get resources and those who dont are likely to experience conflict. unresolved. A sample size that will reflect the population of the bank selected and the data collected was analyzed using the simple percentage and table. (i) How can effective handling of conflict improve organizational goals and objectives? This research work is supposed to survey many business organizations in Nigeria but for some constitution, which makes it impossible to cover the entire population, a sample was therefore chosen. Resources such as money, time, and equipment are often scarce. So, in this study the researchers conducted a systematic review of literature for formulation of a hypothetical research model for future scope. The Ezza-Ezillo conflict has been largely caused by indigene-settler conundrum and the natural tendency to gain material resources by man. The manufacturing team disagrees with research and development. An organizations reward system can be a source of conflict, particularly if the organization sets up a win-lose environment for employee rewards. organizations are developing in a similar way. Results may be used by hotel managers in addressing their staffing issues and improving performance. Because of the strategic location of Ezillo across the Enugu-Abakaliki express way, it hosts both people and infrastructure facilities such as the Ezillo farm settlement and Ezillo regional water scheme etc (see Oji, et al, 2012). (PDF) Causes of Conflicts and Crisis.pdf : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass230_0.b__1]()", "06:_Implications_for_Leaders_and_Managers_Resolving_Conflict" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass230_0.b__1]()", "zz:_Back_Matter" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass230_0.b__1]()" }, 2.3: Sources of Conflict in an Organization, [ "article:topic", "transcluded:yes", "showtoc:no", "program:lumen", "source[1]-biz-48725" ], https://biz.libretexts.org/@app/auth/3/login?returnto=https%3A%2F%2Fbiz.libretexts.org%2FCourses%2FPrince_Georges_Community_College%2FBMT_2660%253A_Conflict_Management_(Perry_2021)%2F02%253A_Examine_how_conflict_impacts_organizational_outcomes%2F2.03%253A_Sources_of_Conflict_in_an_Organization, \( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}}}\) \( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash{#1}}} \)\(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\) \(\newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\) \( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\) \( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\) \( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\) \( \newcommand{\Span}{\mathrm{span}}\)\(\newcommand{\AA}{\unicode[.8,0]{x212B}}\), CC licensed content, Specific attribution, Identify organizational sources of conflict. The community is located at the north southern fringe of Ishielu local government and share borders with Ngbo, Iyiome and Nkalagu communities in the north Ntezi and Okpoto in the east Inyaba in the south. Change. It therefore become important using first Bank Plc as a focal point since the financial performance or non-performance of the bank will directly have a great impact on the nation economy. Different nations have taken measures to deal with the consequences of such a problem. Conflict that focuses on an individual'sidentity has a cultural element in it. The paper recommends among others for the reorientation of our politicians on their conducts during elections and also committing them to taking responsibility of their actions by signing legal documents that they must accept electoral results calmly or take just legal actions if they are not satisfied. Its fundament cause is the self-interest of individuals in the organization, a self-interest which frequently manifests itself a self-in competing objectives, philosophies or method and in associated struggles of one or more level or department to dominate the other. The results revealed that, although slight, a variance in conflict-handling styles exists between males and females, respectively. World Academy of Informatics and Management Sciences. We'll go over six of them here. It was also identified that majority of females do not know about the existing acts and policies given by government of Pakistan to control harassment in working environment and there is no enforcement to implement these policies in JEC. PDF Causes and implications of organizational school conflicts: A This study examined hotel staffing issues with a focus on the front office department. Continuous development of policies is observed. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. VUCA settings has been emerged due to continuous changing business model, innovative technology, updated management style and the ongoing Covid-19 outbreak, where status quo is not an option in leadership. it could also be seen as the total range of behaviour and express opposition and divergent orientation between owners and managers on the hand and workers and the organization on the other hand. There are numerous studies examining the workplace causes (Zia, &, Syed, 2013; Khan et al., 2016) and conflict management styles (Chan et al., 2014;Tabassi et al., 2017). This study is based on the quantitative analysis through survey form. Males registered a strong negative correlation between integrating, dominating and compromising styles. Essentially, the related literatures reviewed revealed that the causes of conflicts and crisis in school management as in other spheres of human existence revolve around status, power, and resource. Here we will examine two aspects of the conflict process. 5. The presence of conflict brings a change in an organization. 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Culture theories Volume 12, Number 2, February 2015 (Serial Number 112), Organisational Identity: Another Key Consideration for Facilitating Effective and Efficient Transformational Change Lessons from the South African Department of Correctional Services, Organizational Conflicts: Causes, Effects and Remedies, Nasarawa Journal of Political Science Vol. Causes of Conflict in The Workplace | PDF - Scribd If people all had independent goals that didnt affect one another, everything would be fine. PDF How Cultural Differences Influence Conflict Within an Organization The management of conflicts are multiple, depending on the nature of the causes that led to the conflict, this paper focuses on highlighting the role of communication in the conflict management process, specifically, the role of communication which is regarded as the common denominator of all organizational arrangements for managing conflicts. Now that we understand conflict, were ready to take on negotiation. When is conflict good for a team? In South Africa, females tend to make use of the integrating style on a more frequent basis than males do to manage conflict with subordinates. Organizational Conflict Causes . The article notes that the wanton destruction of lives and properties by the Boko Haram sect constitutes a major threat to national security. You can download the paper by clicking the button above. Causes of organizational school conflicts Jurban (2017) lists three sources-causes of conflicts: 1. the level of functional independence; stakeholders of an organization who work in different departments have different responsibilities, and this is highly possible to cause conflicts, unless responsibilities are allocated effectively. 1, Impacts of the Euro on the Slovenian Tourism Industry, CHANGES: A conflict management model for organizational redesign efforts, A Theoretical and Empirical Analysis of Gender Differences within the African Business Environment, Empirical Analysis of Workplace Conflict and its Influence on the Attitude of Media Employees in Ghana, Self-Schema, Self-Concept, and Principal Role of Conflict Management Styles at Workplace. This paper explores sexual harassment in the workplace within selected Lebanese organizations. Use the document as a reference or structure for your own research paper. This paper therefore identifies the basic causes of conflicts in organizations such as poor communication, maltreatment of employees, inadequate in the reward system of the organization,. (PDF) Causes and Effect of Organisation Conflict - School Thesis This paper therefore focuses on finding out the unavoidable negative consequences of electoral fraud and violence on Nigeria's democracy as well as its remedies. The current study explored the perceived sources of conflict in two South African organizations operating in different economic sectors. Since conflict is inevitable in work organization, a career minded person must learn practically, uncomplicated ways of resolving with the people to enhance efficiency. Conflicts at the workplace have resulted in the destruction of cordial relationships among working colleagues as well as subordinates and superiors and has also changed enthusiastic employees to rather hostile and ineffectual actors. 14.2 Causes of Conflict in Organizations - OpenStax Within the scope of this study, three factors effect on Employees performance namely organizational conflict, gender discrimination and communication. Cause 1. Organizational sources of conflict are those events or factors that cause goals to differ. Hi:The industrial relations climate is depended on the grievance and conflict resolution procedure. When is it bad for a team? Project management indexes: A policy thrust to the realization of vision 2020 in housing construction and development in Nigeria. Leadership in transformationbetween local embeddedness and global challenges. The first purpose is to survey the available literature and establish an ideal type for the information that should be contained in an employee handbook. (a) Do you consider conflict as one of an organization life? PDF Conflict and Conflict Management - IOSR Journals Concept of Conflict: As long as organizations continue to use work teams, conflict cannot be avoided since it is an inevitable aspect of work teams. Moreover, lack of consideration to these styles lead to reductions of employees' engagement, performance, and presentation at workplace. Personality conflicts make work rough. (PDF) Organizational Conflicts: Causes, Effects and Remedies Ho: Conflict in any working environment does not promotes organizational efficiency. Organizational sources of conflict occur when departments are differentiated in their goals. Whenever there is interaction there is conflict. This design enabled the researcher to ascertain the historical dimensions of the Ezza-Ezillo conflicts and what has been done by the state government and other relevant stakeholders to ensure a lasting peace in the community. PDF The 5 types of organisational conflict - Psych Press A Pre-Post Analysis, Interdisciplinary Journal of Contemporary Research in Business. The paper therefore recommends for a participatory or people driven approach to conflict resolution and management. (c) How do you feel when conflict is not rather suppresses? PDF Conflicts of Human Behavior in Organizations and the Influence of Human Conflict in Organization: Indicator for Organizational Values the superior- It recommends that the Nigerian government should as a matter of urgency mobilize the whole panoply of its security architecture to checkmate the activities of Boko Haram. The model uses the acronym CHANGES, which stands for areas of attention for change agents to consider throughout the design process. How does the impact of conflict vary depending on the type of team? It should also help the bank to isolate those factors that causes conflict in the organization or to reduce conflict in labour management. Regarding individual parties (subunits, individuals, groups) the interactional dynamics may manifest differently in different contexts. Abstract. Wherever group of people works together and then conflict may arise. The expected outcome of this paper is the development of policies and creation of awareness which build on the findings of this research. It is a type of design in which a group of people or items are studied by collecting data from only a few people or items considered to be representative of the entire group. (PDF) The Nature of Conflict: Interpret Perception of Conflict Third, is to make recommendations on how to improve state agency employee handbook. The correlation test identified a positive relationship between awareness level and implementation of these acts and policies and a negative relationship was identified between these factors and occurrence of harassment and discrimination in JEC. Res, Gender Effect on the Styles of Managing Interpersonal Conflicts: An Exploratory Study on the Academic Staff of Sirte University, Leadership Competencies for Managing Diversity, Interpersonal conflicthandling styles used in public and private sector organisations: A comparative study, WORKFORCE DIVERSITY AND INCLUSION: LEADERSHIP CHALLENGES IN VUCA PARADIGM, Revisiting the Validity and Reliability of the Gallup Workplace Audit in a South African Petrochemical Company, ALTERNATIVE DISPUTE RESOLUTION AND COMMITMENT OF STAFF OF SELECTED CONSTRUCTION COMPANIES, The Relationship Between Conflict Management Styles and Organizational Commitment: A Case of Sana'a University, Leading a successful change intervention in a modern organisation: Key elements to consider, Leadership challenges in change intervention and navigation, A Theoretical Approach to the Experience of Diversity Management: Mead Revisited, (Still) Up to No Good: Reconfiguring Worker Resistance and Misbehaviour in an Increasingly Unorganized World, TITLE PAGE CONFLICT MANAGEMENT IN BUSINESS ORGANISATION: (A CASE STUDY OF SPECIALIST HOSPITAL SOKOTO) IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF POSTGRADUATE DIPLOMA IN MANAGEMENT IN THE DEPARTMENT OF BUSINESS ADMINISTRATION, Volume 12, Number 4, April 2015 (Serial Number 114), Interaction between Socially Responsible Investment and Macroeconomic variables in South Africa, Freudian Repetition and Restoration in Sylvia Plath's Life, Art, and Death, Employee Voice, Intention to Quit, and Conflict Resolution: Evidence from Australia, Procedural fairness and organizational commitment under conditions of growth and decline, Changing Work and Work-Family Conflict: Evidence from the Work, Family, and Health Network, How Organizational Merger affects Employees' Engagement and Job Security in the Hotel Industry? ANAMBRA STATE-NIGERIA, Ethno-Political Conflicts andthe One Nigeria Project: Issues and Lessons from The First Republic, 1960-66, DYNAMICS OF RESOURCE MOBILIZATION,CONFLICTS AND MANAGEMENT. You can download the paper by clicking the button above. Resource scarcity also leads to conflict. This research work is aimed at giving an insight into the conflict and grievance handling procedure as it operates in First Bank Nigeria Plc. The objective of this exploratory study was to determine whether there are any differences in the use of conflict-handling (management) styles between men and women among entrepreneurs of small businesses in South Africa, and to compare the results against the conflict-handling styles used by male and female executives in organisations in Nigeria. The mostly occurred discriminations identified are organizational politics and distributions of benefits. Conflict can be main tested inform of discount struggle, quarrel, opposition, disagreement, clash of interest and ever fighting. This papers content should be able to assist you in coming up with new ideas and thoughts for your own study. This exploratory research is conducted to study concept of volatility, uncertainty, complexity and ambiguity (VUCA) world, concept of diversity and inclusion in VUCA settings and in between role of an inclusive leader. It can range from industrial strike to competition, to simple dislike among individuals in an organization. This information is considered particularly timely as it reflects the current position in Lebanon. 1. There would be equal opportunity for both male as well female employees; Communication must be comprehensible because it reduces the gap and differences among the employees. Conflict results over resource scarcity. 2. Enter the email address you signed up with and we'll email you a reset link. Conflicts in Organizations: Causes and Consequences - Academia.edu The same standards of work, production numbers, and clean-up should be upheld by all three teams. Communication is a big factor in workplaces, and with good communication a. workplace can work perfectly well, however when there is a lack of communication a. team will crumble, a simple misunderstanding can lead to a bigger conflict if left. 6. The presence of conflict brings a change in an organization. The population of the study comprised all the citizens of the area. (g) How often does conflict arise in the organization? To learn more, view ourPrivacy Policy. 7, No. Why is the lack of conflict a sign of a problem in a team? (PDF) The causes of conflict in public and private sector organizations In concluding the survey, questionnaires and interviews were used. . The problems associated with inconsistent grievance handling. The qualitative research design was adopted in gathering the information used. The purpose of current literature review is to classify the crucial role of styles of conflict management at workplace, and their effects on self-schema and self-concept of employees at workplace. An experimental survey focusing on both the causes and the impact of conflict was administered to a sample of 203 employees, representing both companies. It also adopted primary and secondary data from distributed copies of questionnaire, interviews, journal articles, textbooks and newspapers. Accessibility StatementFor more information contact us atinfo@libretexts.org. (PDF) Workplace conflicts: Classifications, causes and management While there are numerous studies reporting high employee turnover in the hospitality industry few have examined issues that contribute to this turnover or broader related staffing issues. Remember, anything that leads to a disagreement can be a cause of conflict. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. There are so many differences between This study addresses the major subject organizational conflict which is very important for today's organization and this study aims to determine the Impact of organizational conflict on Employees Performance of Banking Sector in Karachi. This study is anchored on the relative deprivation theory. The findings indicate that hotel staff turnover and the consequences for hotel performance are due to a complex series of causal factors. Positive Dimension of a Conflict in an Organization Conflicts in organizations cannot be completely eliminated. organizational conflicts, individual, interpersonal and inter-group conflict. He is a Lecturer in the Department of Political Science, Faculty of Social Sciences and Humanities, Ebonyi State University, Abakaliki. The data is collected through close ended questionnaires along with some interviews. Those sources are. As well, the present investigation concentrated on styles of conflict management as main organizational factors; and their effect on behavior, attitude, performance, and reaction of employees. III. If one team deviates from those standards, then it creates conflict with the other two groups. For instance, the research and development team at an electronics company might be instructed to come up with the best new, pie-in-the-sky idea for individual-use electronicsthat thing consumers didnt know they needed. PDF Organizational Conflict Causes: An Application Example in - HRPUB International Journal of Academics & Research, IJARKE Journals, WORKPLACE CONFLICT, GENDER DISCRIMINATION, INTERPERSONAL COMMUNICATION AND THEIR IMPACT ON EMPLOYEES PERFORMANCE * AVINASH ADVANI Independent Researcher, He said, she said: Sexual harassment in the fractured criminal justice work place, Sexual Harassment in the Workplace: An Exploratory Study from Lebanon, Conditions of Work and Employment Programme Sexual harassment at work: National and international responses, Analysis of Stress on Employees' Productivity: A Study based on Air Force Officers in Sri Lanka, Managing the front office department: staffing issues in Malaysian hotels, An Assessment of Employee Handbooks of Large, Mid-sized, and Small Texas State Agencies, A STUDY OF BENEFITS AND CHALLENGES OF WORKPLACE DIVERSITY AT AL FUTTAIM MOTORS, DUBAI, UNITED ARAB EMIRATES, Sexual Harassment and Sexual Harassment Policy in Jamaica: The Absence of a National Sexual Harassment Policy, and the Way Forward, Status of Harassment and Discrimination in Jamshoro Education City, Pakistan, Gender differences in perceptions and experiences of sexual harassment in the workplace, Employee Development versus Compensation: Analysis of Employee Retention Strategies on Organizational Productivity.